Login problems
2 Docs
I can’t log in to my account. What should I do?
Last Updated: May 5, 2025First make sure that you are using the correct username / email address and password combination when you are trying to login. If you continue to have problems use the Forgot your password link on the login page to reset your account password. You will need to submit the email address you used to register...
How do I reset my forgotten password?
Last Updated: May 5, 2025The login page provides a Forgot your password facility if you are having trouble logging in. Submit the email address you used when registering (if you have several email addresses you could have used, you may need to try each in turn). You will be sent an email with a link you can use to...