---
title: The video captions are not showing. What should I do?
description: "Some modules include testimonial videos with audio in English. For these videos, captions are available via the YouTube closed captions function. Check captions are switched on by clicking on the YouTube closed captions [cc] icon in the top right hand…"
url: "https://www.gate-tap.org/help/the-video-captions-are-not-showing-what-should-i-do/"
updated: "2026-10-20"
category: Resources
---

# The video captions are not showing. What should I do?

Some modules include testimonial videos with audio in English. For these videos, captions are available via the YouTube closed captions function.

Check captions are switched on by clicking on the YouTube closed captions [cc] icon in the top right hand corner of the video.

![](https://www.gate-tap.org/wp-content/uploads/2026/10/14-Help_YT-video-closed-captions_screenshot_Oct26.png)